Digital Resource Terms & Conditions

1. About our digital resources

Digital resources from Jody Macmillan | Mind & Wellbeing are created to provide general wellbeing information and opportunities for personal reflection.

Depending on the product purchased, a digital resource may include downloadable audio or video recordings, companion documents, guides, workbooks, worksheets, exercises or other digital materials.

The relevant sales page will explain what is included in your purchase.

2. Wellbeing disclaimer

Our digital resources are intended for general information and personal reflection.

They are not medical or mental health treatment and are not a substitute for medical advice, diagnosis, treatment, therapy or other professional healthcare support.

Everyone's circumstances are different. You are responsible for deciding whether the information and activities within a resource are appropriate for you and your individual circumstances.

If you have concerns about your physical or mental health, or feel you may need individual or specialist support, please speak to an appropriately qualified healthcare professional.

Purchasing or using a digital resource does not create a therapist-client, healthcare professional-patient or other clinical relationship between you and Jody Macmillan | Mind & Wellbeing.

3. Individual outcomes

Our digital resources provide information, guidance and opportunities for personal reflection on the subjects described on the relevant sales page.

As everyone's circumstances and experiences are individual, purchasing or using a resource does not guarantee any particular personal or wellbeing outcome.

This does not affect your statutory rights in relation to the digital content you have purchased.

4. Purchasing and payment

The price of each digital resource will be displayed before you purchase.

Payment must be made using one of the payment methods available at checkout.

Please check the details of your order before completing your purchase.

Your order is complete once payment has been successfully processed and you receive confirmation of your purchase.

5. Delivery, downloading and keeping your files

Unless otherwise stated on the relevant sales page, our digital resources are supplied electronically.

Where a product contains downloadable files, access to those files will be provided following successful purchase using the delivery method described at checkout or in your purchase confirmation.

Once the files have been successfully supplied, you are responsible for downloading and securely saving your copies.

Where a resource is described as yours to download and keep, this means you may retain your downloaded copy for your own personal use. It does not mean that access to the original download location will remain available indefinitely.

If you experience a genuine technical problem accessing or downloading your purchase when it is initially supplied, please contact us at [email protected] so that we can help.

We are not responsible for replacing files that have been successfully supplied and subsequently deleted, lost or otherwise become unavailable on your own device or storage.

Nothing in this section affects your statutory rights.

6. Cancellation and refunds

Our digital resources are supplied with immediate access.

Before completing your purchase, you will be asked to expressly consent to the supply of the digital content beginning immediately and to acknowledge that you will lose your statutory 14-day right to cancel once supply of the digital content begins.

Once supply has begun following that consent and acknowledgement, you will no longer have the statutory right to cancel simply because you change your mind.

This does not affect any statutory rights or remedies that continue to apply under consumer law.

7. Personal use

Unless expressly stated otherwise, purchasing a digital resource gives you a personal, non-exclusive, non-transferable licence to use the resource for your own personal, non-commercial use.

You may download and save the resource to your own devices and, where appropriate, print a copy for your own personal use.

You must not share your purchased files or access details with another person.

You must not copy, reproduce, distribute, publish, upload, sell, sublicense, commercially exploit or otherwise make the resource, or any substantial part of it, available to others without prior written permission from Jody Macmillan | Mind & Wellbeing.

8. Intellectual property

Purchasing a digital resource does not transfer ownership of the resource or its intellectual property rights to you.

All original content within our digital resources, including recordings, written material, exercises, worksheets, graphics and other original materials, remains the intellectual property of Jody Macmillan | Mind & Wellbeing unless otherwise stated.

All applicable intellectual property rights are reserved.

9. Responsibility and liability

Our digital resources provide general wellbeing information and opportunities for personal reflection. They are not individual medical, psychological, therapeutic or other professional advice.

You are responsible for how you choose to use or apply the information, suggestions and activities contained within a resource and for decisions you make based on them.

Jody Macmillan | Mind & Wellbeing does not guarantee any particular personal or wellbeing outcome from using a resource.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, or affects your statutory rights as a consumer.

10. Technical requirements

You are responsible for ensuring that you have a suitable device, software, internet connection and sufficient storage to access, download and use the digital resource.

We take reasonable care to provide digital files in commonly accessible formats and to supply them as described on the relevant sales page.

We cannot be responsible for technical problems arising from your own device, software, internet connection or storage after the digital content has been successfully supplied.

If there is a genuine problem with the files or their initial delivery, please contact [email protected] .

11. Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes to our digital resources, business practices or applicable requirements.

The Terms & Conditions applying to your purchase will be those made available to you at the time you purchase the relevant resource.

12. Governing law

These Terms & Conditions and any dispute or claim relating to them are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.